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Crossman Studios (2015-Present)
UX Consultation for Mobile Adventure Game
► Provide interaction and visual design critique and solutions for all aspects of production
The Hearth of Britannia (2013-Present)
Personal Fan Project for the Ultima Video Game Series
► Design, run, and handle all aspects of legendary LARP (live action role-play) events for 100+ guests
with budgets of over $10,000
► Design and maintain website for said events that allow users to log in, submit and join quests, and
more in a modular PHP, MySQL, and AJAX environment
Portalarium,
Inc. (2013-2014)
Web Development and Community
Relations for Crowdfunded MMORPG
► Facilitated positive community interactions through
video broadcasts, roundtables, forum and social media posts, and in-person
events
► Updated and maintained the project website via PHP,
MySQL, XHTML, and SASS including a new landing page to leverage modern design
trends and standards
► Processed hundreds of tickets weekly through
Salesforce Desk.com as lead customer support agent and analyst
► Miscellaneous graphics and design tasks as requested
ExactTarget/Salesforce.com
(2013)
Interaction and Visual Design in
Enterprise Level Marketing Software Environment
► Designed user workflows and illustrated them using a
combination of low and high fidelity wireframes and visual designs
► Facilitated understanding through leadership in
design meetings with Product Managers and Product Owners
Aprimo/Teradata (2010 - Present)
Interaction Design & HTML/CSS/JS in Enterprise Level Marketing
Software Environment
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Created, maintained, and wrangled pixel perfect UI features into
multi-solution, multi-datasource software
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Debugged and optimized HTML/CSS through over a decade's worth of
legacy barnacles
►
Created rapid HTML/CSS/JQuery prototypes for
feature demos and testing
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Developed in Waterfall, Agile, and "free agent" environments
►
Championed the transition to cross browser compatibility and standards
compliance
Digital Messaging Center (DMC) (Think MailChimp but bigger)
►
Assisted in defining product specifications
►
Designed and prototyped all stages of development
►
Leveraged competitive analysis in feature design
►
Gained insight into functionally of Message Transfer Agent (MTA) and
CAN-SPAM requirements
Other Enterprise Level Marketing Feature
Experience:
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Digital Asset Management: UX/UI planning and
graphics/HTML/CSS/jQuery implementation experience
with shared asset management features including hosting, uploading,
accessing, version control, and asset expiration
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PDF, Video, Email, and
Web-Site Annotations: UX/UI planning and graphics/HTML/CSS/jQuery
implementation of annotation features of shared assets between multiple users
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Global Marketing
Calendar:
UX/UI planning and graphics/HTML/CSS/jQuery
implementation of features regarding enterprise level calendars handling big
data
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Dashboards: Data visualization
dashboards giving internal and external customers insight into and control of
a variety of data include financials, running services, server health,
hosting statistics, and email output
Innovative Workflow Technologies (2008 - 2009)
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Assessed usability weaknesses and inconsistencies, drafted reports to
detail these findings, and fixed them in an ASP.NET environment
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Oversaw usability testing with customers for software in development
►
Created design documents, visual designs, and test plans based on
needs assessments with clients
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Rapidly spun websites and pages for assorted clients
Ezra Distributing (2008 - 2009)
►
Directed activities of two interns to maximize productivity and skill
sets
►
Designed and drafted project specification documents and related
graphics for new websites to be outsourced to third party developers
►
Developed websites with database driven back ends for internal and
public consumption
►
Optimized and maintained ecommerce website in a sales office
environment
Miscellaneous
Projects (Various
Dates)
►
Crafted large scale panel graphics for display at trade shows
►
Assessed photography websites for usability weaknesses, suggested
improvements, and mocked up changes in summary reports
►
Created a proof-of-concept version of a Facebook-like application
using PHP and MySQL
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Designed various logos, business cards, flyers, advertisements, and
other assorted print media using a broad range of software
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Provided holistic UX research, suggestions, and solutions for clients
in a range of sectors including photography, cosmetology, music performance,
public relations, entertainment, education, and more.
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